Our client is a cloud technology startup launched in January 2016, developing Database-as-a-Service. They run and manage Open Source database and backend messaging systems for the business customers around the world. They take the pain away from running databases and allow the customers to focus on building their own products without worrying about database management. Currently, they offer Apache Kafka, Apache Cassandra, PostgreSQL, MySQL, Elasticsearch, Redis, InfluxDB, and Grafana in more than 80 regions around the world on AWS, GCP, Microsoft Azure, DigitalOcean, Packet, and UpCloud cloud platforms. The company has offices in Helsinki, Finland, and Boston, MA.
Right now the company is looking for a talented Software Engineer in Support to provide the customers an outstanding customer support experience. The role is a combination of direct customer involvement and software development. The customers are primarily developers with good understanding of technology and along with the entire development team, you will be helping them succeed using their services. Good Python skills are required for creating and improving the support tooling as well as implementing features requested by customers.