Salary range: 4100 - 5000 EUR
Roles:
Considering candidates from:
Austria, Belgium, Germany and Switzerland
Austria, Belgium, Germany and Switzerland
Work arrangement: Onsite or remote
Industry: Construction
Language: English, German
Level: Middle or senior
Required experience: 2+ years
Relocation: Paid
Visa support: Provided
Size: 51 - 200 employees
Company
Cosuno offers a SaaS product for construction companies. They help construction companies with the subcontractor purchasing process for large, commercial construction projects.
Description
Tasks:
- You will be responsible for building and scaling the research processes for all customer groups
- Lead qualitative and quantitative research, taking responsibility for research concepts and the execution of qualitative interviews, usability tests, as well as online surveys
- Connect, visualize, and present research results to stakeholders at various management levels
- Embrace experimentation with new tools, processes, and techniques for continuous personal and departmental work improvement
- Employ heuristics, the voice of the customer, experience mapping, affinity diagrams, statistical analysis, and other methods to triangulate users' pain points and derive actionable recommendations
- Deliver research insights that will guide our new product and business model decisions
- Develop customer incentives for recurring research initiatives
Must-have:
- At least two years of UX Research experience in B2B companies
- Excellent communication and writing skills in English and German
- Experience researching product usage and understanding customer behaviour
- Experience with primary and secondary research methods in UX Research
- Experience with designing, leading, and implementing UX Research projects with a great degree of autonomy
- Knowledge and practical experience of using a variety of UX research methods (qualitative and quantitative), with a strong awareness of their merits and weaknesses.
Benefits:
- Flexible working hours and working from home policy (3 hours difference with Berlin is max)
- Hardware of your choice (e.g. Macbook Pro)
- Visa sponsorship (Germany and Netherlands)
- 25 holidays per year and +1 day every year up to 28 holidays
- 2 extra holidays on Christmas Eve and New Year's Eve every year
Interview process:
- Intro call with Toughbyte
- Recruiter Call
- Department Call
- Case Study
- Final Round