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UX Researcher

Remote or Berlin, Germany
Photo of Zoya Cheveleva
Zoya Cheveleva
Salary range: 4100 - 5000 EUR
Considering candidates from:
Germany, Austria, Belgium and Switzerland
Work arrangement: Onsite or remote
Industry: Construction
Language: German, English
Level: Middle or senior
Required experience: 2+ years
Relocation: Paid
Visa support: Provided
Size: 51-200 employees
Logo of Cosuno

UX Researcher

Remote or Berlin, Germany
Cosuno offers a SaaS product for construction companies. They help construction companies with the subcontractor purchasing process for large, commercial construction projects.
  • You will be responsible for building and scaling the research processes for all customer groups
  • Lead qualitative and quantitative research, taking responsibility for research concepts and the execution of qualitative interviews, usability tests, as well as online surveys
  • Connect, visualize, and present research results to stakeholders at various management levels
  • Embrace experimentation with new tools, processes, and techniques for continuous personal and departmental work improvement
  • Employ heuristics, the voice of the customer, experience mapping, affinity diagrams, statistical analysis, and other methods to triangulate users' pain points and derive actionable recommendations
  • Deliver research insights that will guide our new product and business model decisions
  • Develop customer incentives for recurring research initiatives
  • At least two years of UX Research experience in B2B companies
  • Excellent communication and writing skills in English and German
  • Experience researching product usage and understanding customer behaviour
  • Experience with primary and secondary research methods in UX Research
  • Experience with designing, leading, and implementing UX Research projects with a great degree of autonomy
  • Knowledge and practical experience of using a variety of UX research methods (qualitative and quantitative), with a strong awareness of their merits and weaknesses.
  • Flexible working hours and working from home policy (3 hours difference with Berlin is max)
  • Hardware of your choice (e.g. Macbook Pro)
  • Visa sponsorship (Germany and Netherlands)
  • 25 holidays per year and +1 day every year up to 28 holidays
  • 2 extra holidays on Christmas Eve and New Year's Eve every year
Interview process:
  1. Intro call with Toughbyte
  2. Recruiter Call
  3. Department Call
  4. Case Study 
  5. Final Round

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