Roles:
Must-have skills:
Considering candidates from:
Portugal
Portugal
Work arrangement: Onsite or remote
Industry: Staffing and Recruiting
Language: English
Level: Middle or senior
Required experience: 2+ years
Relocation: Not paid
Visa support: Not provided
Size: 11 - 50 employees
Company
MoVal is a Finnish services company providing high-level IT expertise combined with business area-specific know-how. The company helps with project management, software development and deployment, cloud development etc.
Description
They are seeking to strengthen their cross-functional scrum team with an experienced Cloud Support Specialist to join its final customer in Lisbon.
The working plan assumes 5 days per week job in three shifts - day, evening and night. One working week is done in the day shift, the next one is done in the evening shift and the third week requires the night shift.
Tasks:
The working plan assumes 5 days per week job in three shifts - day, evening and night. One working week is done in the day shift, the next one is done in the evening shift and the third week requires the night shift.
Tasks:
- Ticket resolution - the first point of contact for customers seeking technical support in cloud infrastructure based on Openstack, on Kubernetes or in storage (CEPH)
- Hardware fix coordination with data centre managers and remote integration
- Infra monitoring, troubleshooting and corrective actions
- Customer Kubernetes monitoring, troubleshooting and corrective actions
- Account management (creation, modification and deletion)
- Cloud Platform Upgrades
Must-have:
- Experience in test-driven development CI/CD pipelines and back-end languages like Python
- Familiarity with common stacks
- Advanced experience in Linux administration and large setups
- Advanced hands-on knowledge in at least some of the solutions used in the cloud platforms such as OpenStack and CEPH
- Experience on Kubernetes
- Containers - especially with Docker or Kubernetes
- Cloud computing (provisioning, monitoring, orchestration, etc.)
- Virtualization - primarily using OpenStack
- Experience in Customer IT tools and processes knowledge will be a plus.
Benefits:
- Health insurance
- All the tools you need (can be chosen by a candidate)
- Culture and sports benefit
- Lunch card
- Phone bills and network connections will be covered
- Company parties
Interview process:
- Intro call with Toughbyte
- Interview with MoVal, a technical specialist might join the call
- Optionally the candidate might receive a test task
- 1-3 interviews with the end customer