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Solution Engineer

Remote
Photo of Anastasiya Ivanenko
Recruiter
Anastasiya Ivanenko
Roles:
Management
Must have skills:
JavaScript
Considering candidates from:
Schengen and United Arab Emirates
Work arrangement:
Remote only
Industry:
Search technology
Language:
English
Level:
Middle
Company size:
11-50 employees
Logo of Klevu

Solution Engineer

Remote
Klevu creates an intelligent site search solution designed to help eCommerce businesses increase onsite sales and improve the customer online shopping experience. The company produces mass amounts of data on a daily basis. Combined with shopping data being directly delivered to their backend systems with access to shopping catalogues containing both the structured attributes and unstructured product descriptions, they have a wealth of data with immense opportunity to extract valuable insights and improve search accuracy.
Tasks:
  • Work closely with the Product, Sales, Support and Development teams
  • Advocate for client and potential-client’ business needs and requirements to ultimately improve Klevu’s product and feature offering
  • Serve as a Technical go-to Champion and Product Evangelist for our existing merchants, digital agency partners and internal team members
  • Work together with both (existing and potential) customers and development agencies to understand specific business requirements for projects and provide a suitable solution
  • Work with external developers through email and screen-sharing to help with any integration queries or issues they may be facing
  • Regularly feedback any feature requests and/or bugs
  • Aiding sales calls from a technical perspective
Must-have:
SOFT SKILL REQUIREMENTS
  • Technical Consulting experience
  • Pre-sales experience
  • Ability to convey technical solutions and consultation to both technical and non-technical audiences
  • Thrive at finding a solution to any given problem
  • Excellent oral and written communication in English
TECHNICAL REQUIREMENTS
  • Previous Engineering experience (preferably in a SaaS company)
  • Hands-on experience in JavaScript, HTML and CSS
  • Good understanding of the utilities/tools used in the E-commerce industry (e.g. ERP, PIM)
  • Knowledge and experience within E-commerce platforms including Shopify, Magento, Big Commerce, Salesforce and Hybris
Nice-to-have:
  • Experience within a Search SaaS Company
  • Experience in writing technical specifications
  • Experience of using Google Analytics
  • Experience of working with Solr and/or Elasticsearch
Interview process:
  1. Intro call with Toughbyte
  2. Technical interview
  3. Assignment if required
  4. Interview with Tech Head/Director 
  5. Final Discussion Round
Have questions about this position? Ask us via email or try the company page.

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